Surgery and staff

We are a fully computerised practice with consultation rooms, waiting room and admin area. We have a vast array of patient information leaflets available and on display.

Parking

We have a small car park (fits around 5 cars) but cannot guarantee anyone a space in this. We can not be held responsible for any loss or damage to any any vehicles/belongings in vehicles.

Please be aware that car parking is restricted on Greenway Street 8am-6pm Monday to Saturday; Unless you display a valid Blue Disabled Badge for either the driver or the passenger. Traffic wardens carry out regular patrols and will issue a parking ticket; if you choose to park on Greenway Street do so at your own risk.

Thirty minute limited waiting parking is available on Overleigh Road and Queens Park View.

Sometimes surgeries do run over and appointments do sometimes take longer than anticipated, Please be aware of this and ensure you park sensibly.

GPs

Please click here to find out about GPs.

Our staff

  • Practice manager: Jamie Ducker
  • Practice nurses: Sister Geraldine Mullins, Sister Lucy Owens.
  • Advanced Nurse practitioners: Mrs Elaine Fizell
  • Phlebotomist:
  • District nurse team
  • Healthcare Assistant: Ms Naomi Connolly
  • Health visitors
  • Community Matron:
  • Midwife and maternity:
  • Medicine Management: Miss Evelyn McGuinness
  • Reception and administration:

Chester South Community Care Team

The Chester South Community care team are based at the Lache Health Centre, Hawthorn Road, Lache, Chester. The Community care team are an intergrated team made up of community nurses, social workers, physiotherapists, Occupational therapists and a health and wellbeing co-ordinator. The community nurses can be contacted on (01244) 625030, The evening and night district nurses after 5pm (01244) 385306 and the weekend district nurses (01244) 341327

Community Matron

We have a Community Matron who looks after patients with more complex healthcare needs at home often supported by the District Nursing Team. Patients are referred to the Community Matron by the GPs.

The District Nursing Team provides a comprehensive assessment and agreed plan of care. They provide home nursing for patients with limited mobility or severe illness resulting in the patient becoming confined to their home. They also look after terminally ill patients and their families.

Patients are referred to the team by the hospital or GP. Messages can be left for them on 01244 371870.

The Health Visitors advise on health care of expectant mothers, babies and pre-school children. They are based at The Lache Medical Centre and may be contacted directly on 682991.

Maternity services are seen by appointment. Our GPs provide antenatal and postnatal services.

Community Midwives: Our Midwives are based at the Children’s Centre in Lache. The telephone number is 01244 977791. The doctors and midwives provide full antenatal and postnatal services.

Antenatal and postnatal care is also given in your own home. Messages can be left on 01244 390755. If urgent telephone the community midwifery office on 01244 365166.

Reception staff: Our experienced staff have a busy and difficult job. They sometimes have to ask for medical details to help them assess the urgency of your request. Please ask if you wish to speak in a more private area.

At times the switchboard and reception are very busy – we appreciate your patience whilst staff deal with other people’s queries.

Practice nursing

  • Dressings
  • Removal Of Stitches
  • Ear syringing
  • Travel vaccinations and advice
  • Health promotion clinics
  • Smears
  • HRT
  • Contraception advice
  • Minor illnesses
  • Chronic disease management:
    • COPD, Hypertension, Asthma, Diabetes, Coronary Heart Disease, Stroke/TIA

Advanced Nurse Practitioner

An advanced nurse practitioner is a nurse who has had extra training at university so that they can work in a different way. They can:

  • Make a history of your problem
  • Carry out a physical examination
  • Make a diagnosis
  • Refer you for test or investigations
  • Give you a prescription
  • When necessary they will refer you to other members of the primary health care team or to a consultant if more specialist care is needed

Wellbeing Co-0rdinator: Ms Philippa Dove

Philippa Dove is our wellbeing co-ordinator. Philippa is in our surgery on Thursdays and is available to see/telephone patients who have been referred to her.

The Wellbeing service is designed to support patients with one or more long term condition/s to resolve their non-medical needs and improve their effectiveness to self-manage their conditions.

Philippa can offer advice, signposting and support, and where necessary, low level non-statutory advocacy support, to assist patients with a broader set of non-medical issues. Philippa can deliver self-care management courses and one to one peer support.

The key service outcomes Philippa strives to deliver are:

• Improvements in patients’ mental health and wellbeing.

• An increase in the range of services offered by the Practice, allowing a more holistic care package

• Interventions to increase social participation

• Patients feeling supported to increasingly self-manage their long term conditions

• Reduction in A&E attendances among patients referred to the Wellbeing service

• Improvement in the link between the Practice and the local voluntary sector.


Page updated: 9 February, 2022